Autozone has a straightforward and customer-friendly Autozone return policy.


In This Article, I’ll take an in-depth look at the Autozone Return Policy. It will include the items that are eligible for return and how to make an exchange and what to expect from the process of refund.

You can find all information here. No matter if you’re an experienced mechanic or a DIY-loving enthusiast, knowing how to use the Autozone return policy will aid you in shopping with confidence and making the most of your purchase.


However, even knowledgeable customers might have to return their purchase to get either a refund, exchange, or credit to the store. so let’s start.

AutoZone Return Policy


What Is AutoZone Return Policy?

For AutoZone, it’s all about the consumer, therefore the company’s stated goal is “to put the customer first and deliver trustworthily advise on vehicle repair and maintenance.”

You can return it under the company’s usual return policy If you are unhappy with your purchase for any reason within 90 days after receipt.

No receipt is necessary for a return at AutoZone. However, the item shouldn’t have been altered in any way. They are also allowed to decline your refund request.

Also, gift cards And personalized items are non-refundable.

AutoZone Return Policy
AutoZone Refund Time 90 Days
Return Method 1. In-store
2. Online
Contact Number 800-288-6966
AutoZone rewards phone number 1-800-741-9179
Autozone Rewards App

What are the Rules and Restrictions of AutoZone Return Policy?

AutoZonecares offers a generous return policy to its customers, but there are some rules and restrictions to keep in mind. Here are the key details you should know:

AutoZone Return Policy after 90 Days

You can return most items purchased from AutoZone within 90 days of the original purchase date. This Relates to both online and in-store purchases.

Autozone Return Policy with Receipt

You must have The original receipt or a Copy of it to return the product. Without a receipt, AutoZone may not be able to process your Return.

Item must be in original condition

The item you are returning must be in its original condition And packaging. This means it should not be Used, Installed, or Damaged in any Way.

Exceptions to the return policy

There are a few items that cannot be returned to AutoZone, including special orders, Autozone Electrical Parts, AutoZone battery, and gift cards. Additionally, some items may have a different return policy, Advance Auto Parts Return Policy so it’s important to check before making a purchase.

What is the Process of AutoZone Return Policy At the Store?

If you need to make a return to AutoZone, the process is straightforward. Here are the steps to follow:

Locate your original receipt

You’ll need your initial receipt, or an exact copy to return the item.

Visit an AutoZone store

To return an item, you can visit any AutoZone store. If you purchased the item online, you can also return it to an AutoZone store.

Bring the item and receipt

Take the item you want to return, Along with the original receipt or a copy of it, To the store.

AutoZone return policy no receipt

Contact AutoZone Customer Service at 800.288.6966 to request the transaction information for your order, If you are returning an item and you no longer have the receipt. The customer service representative will also explain the Process for returning your item To the nearest AutoZone store.

An AutoZone representative will assist you with your return. They may ask you for additional information or Provide you with a Refund or Exchange.

Receive your refund or exchange

You will receive a refund or exchange according to the original form of payment If your return is approved.

What is The Process of AutoZone Return Policy Online?

Autozone offers customers the convenience of returning items purchased online by mail or in-store.

Initiate the return

Start the return process by visiting Autozone’s website and selecting “Return an Item” from the “Order Status” page.

Enter your order number and billing zip code to access your purchase history and select the item you want to return.

Choose your return method

You have two options to return your product by Mail or In-store.

If you choose to return by mail, print the prepaid shipping label provided by Autozone and attach it to the package.

If you choose to return in-store, bring the item and your packing slip to any Autozone location.

Pack and ship the item

If returning by mail, pack the item securely and affix the prepaid shipping label to the package.

Drop off the package at a FedEx location or arrange for a pickup. If returning in-store, bring the item and packing slip to an Autozone location.

Receive your refund

You will receive a refund to the original form of payment Once the returned item is received and processed by Autozone.

Refunds are typically processed Within 3-5 Business Days.

What is the Process of The AutoZone Refund Policy?

Autozone’s refund process is straightforward and hassle-free. Here’s what you need to know:

  1. Bring the item and your receipt to an Autozone store to initiate a refund.
  2. Autozone may be able to look up your purchase using your credit card or phone number If you don’t have a receipt.
  3. The product must be in its original packaging And in new condition To be eligible for a refund.
  4. Refunds will be distributed to the original form of payment.
  5. You may be eligible for an exchange or store credit If you’re outside of the 90-day refund window.
  6. Refunds are generally Processed within 3 to 5 business days After receiving the item returned.

Autozone’s Refund Policy makes sure that Clients can shop with confidence, Knowing that they have options if their product doesn’t meet their expectations. Even if you need a Refund, Exchange, or store credit, Autozone makes it easy to get what you need.


 How to Return AutoZone Cores?

The way to return AutoZone cores (with or without a receipt) is the same as returning any other product. Follow the usual steps to return these items to a store or send them to the Fulfillment Center, but keep in mind the following:

➭Return shipping costs cannot be refunded.
➭The amount paid back for the core will be the same as its worth.
➭Inspection—if it passes the inspection.

Taking something back to AutoZone can be seen as giving up ownership, and the store may need to give you the core back.

What If The Item Was Damaged or Opened When You Returned It?

If you return a faulty item to Autozone after you receive it, they’ll either offer you shop credit or refund your money. Only in the event that AutoZone sends a damaged item or makes a delivery error will they cover the cost of additional shipping.

Call their customer care number at 800-288-6966 to request a return shipping label if you need a refund in the US. Return the goods as usual after receiving the free shipping label.

Ship goods with the least expensive carrier and include a copy of your shipping cost invoice if you want a refund in an overseas country or territory. Await receiving payment.

Your refund will be handled by AutoZone, and shipping costs are also covered. AutoZone advises selecting a carrier that allows you to track your package even though you should search for the shipping option with the lowest risk.

 What is Autozone Financing?

  • Autozone offers financing options through its partnership with Affirm.
  • Customers can apply for financing during the checkout process on Autozone’s website.
  • Financing opportunities include 3, 6, or 12-month payment plans with interest rates ranging from 0-30%.
  • Approval is based on creditworthiness and other factors.
  • Affirm will provide an instant decision on financing options.
  • Monthly payments can be managed through the Affirm website or mobile app.
  • Financing options are subject to change And may not be available for All Purchases.
  • Autozone financing can make it easier to afford larger purchases of auto parts and accessories.

What are AutoZone work hours?

Find out when Autozone is open and regularly closes by looking at the information below. If a holiday comes between the times listed below, there may be a small change. all AutoZone Hours are here:

Autozone Store Hours

Hours Today Open Hours Closed Hours
Monday 7:30 AM 10 PM
Tuesday 7:30 AM 10 PM
Wednesday 7:30 AM 10 PM
Thursday 7:30 AM 10 PM
Friday 7:30 AM 10 PM
Saturday 7:30 AM 10 PM
Sunday 8 AM 9 PM

 Autozonecares Near Me

To find out more about Autozonecares Near Me do check here:

In Conclusion – AutoZone Return Policy

Now you know everything there is to know about how to return things to AutoZone. So you know where to go and who to ask if you need to make a return, exchange, or have some questions.

The company makes it easy whether you return something in person or by mail. Just make sure you have The receipt And the item in the same condition As it was When you bought it.

We hope this article helped and taught you something. We appreciate you reading!

FAQs – AutoZone Return Policy

Q. What is The Return Policy at AutoZone?

Return an item to an AutoZone store in its original condition and packaging with the receipt within 90 days after purchase for a refund. A broken item should be returned during the warranty term. Refund claims may be denied if the item has been used or installed.

Q. Can I Return an Item to Any AutoZone Location?

Return your order to any AutoZone location near you. Simply bring your receipt and the item in its original box or packaging to your preferred store.

Q. Can I Get My Money Back If I Used a Debit Card to Pay?

You can utilize the chargeback process to get a refund from your bank for a payment made using your debit card If something goes wrong with a transaction. You wouldn’t be able to register a chargeback claim unless you first spoke with the vendor.

Q. How Do You Get an AutoZone Credit Card?

 You’ll earn credit when you spend $20 or more (pre-tax) on a qualifying in-store, online, or Same Day Store Pickup purchase. All you will need is your AutoZone Rewards ID, phone number, or digital card if shopping in-store.